Zevlix Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website at www.zevlix.com (the “Site”) and use our AI WiFi security cameras and related services (the “Products” or “Services”).

By using our Site or Products, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information such as your name, email address, postal address, phone number, and login credentials when you create an account, place an order, register your device, or contact us.

1.2 Payment Information

To process payments, we collect billing details (such as address) and transmit payment card information securely through our trusted third-party payment processors. Zevlix Inc. does not store your complete payment card information.

1.3 Device & Usage Information

When you use our AI WiFi security cameras or mobile apps, we may automatically collect device identifiers (e.g., serial number, MAC address, IP address), video, audio, and motion detection data (only stored or transmitted with your account credentials), and log information such as interactions with the Site, app features used, and error reports.

1.4 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies on our Site and app to improve functionality, analyze usage, and deliver personalized experiences.

2. How We Use Your Information

• Processing and fulfilling product orders
• Setting up and managing your Zevlix account
• Delivering video and security services via our Products
• Responding to inquiries and providing technical/customer support
• Sending order confirmations, product updates, and important service notices
• Improving our Site, Products, and Services (including AI performance and reliability)
• Complying with applicable legal and regulatory obligations

We will never use your personal data to sell advertising content unrelated to Zevlix Products.

3. Information Sharing

3.1 No Sale of Data

We do not sell or rent your personal information to third parties.

3.2 Service Providers

We may share your information with trusted third-party vendors who provide services such as payment processing, order fulfillment, cloud storage, and analytics. These providers are bound by contractual obligations to protect your information.

3.3 Legal Requirements & Safety

We may disclose your information when required by law, to enforce our Terms & Conditions, or to protect the rights, property, or safety of Zevlix, our users, or others.

4. Security

We use industry-standard safeguards, including encryption and secure cloud storage, to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices & Rights

You may update, correct, or delete your account information through your Zevlix account or by contacting us.

You can opt out of promotional emails by clicking the "unsubscribe" link or adjusting your communication preferences.

Depending on your jurisdiction, you may have additional rights (such as access, portability, or restriction of processing).

6. Children’s Privacy

Our Site and Products are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we may have collected information about a child, please contact us immediately.

7. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on our Site with a new effective date. We encourage you to review the Policy periodically to stay informed.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: info@zevlix.com
Address: Zevlix Inc., New York, NY, USA