Privacy Policy

Last updated: December 25, 2025

Zevlix Inc. (“Zevlix,” “we,” “us,” or “our”) operates this website, online store, and related services (collectively, the “Services”) to provide customers with a curated shopping experience for Zevlix products and services.

Our store is powered by Shopify, which enables us to provide ecommerce functionality. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. It does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories:

A. Information You Provide

• Contact details: name, email address, phone number, billing and shipping address

• Account information: username, password, preferences, and settings

• Payment information: payment method details, transaction confirmations (processed securely by payment providers)

• Communications: messages you send to us, including customer support inquiries

B. Information Collected Automatically

• Device & technical data: IP address, browser type, operating system, device identifiers

• Usage data: pages viewed, interactions, referral URLs, timestamps

• Cookies & similar technologies used for analytics, functionality, and advertising

C. Transaction & Shopping Data

• Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

• Order history and fulfillment details

D. AI Interaction Data

• Messages, prompts, or questions submitted when using our AI-powered chat assistants

• Product preferences or general inquiries voluntarily shared during AI interactions

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2. Sources of Personal Information

We collect personal information from:

• You directly

• Your device or browser automatically

• Service providers acting on our behalf

• Business partners and third parties, where permitted by law

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3. How We Use Personal Information

We use personal information to:

A. Provide and Improve the Services

• Process orders, payments, returns, and shipping

• Manage accounts and preferences

• Personalize product recommendations

• Operate and improve AI-powered features

B. Marketing and Advertising

• Send promotional emails or messages (you may opt out at any time)

• Display personalized or interest-based advertising

C. AI Services and Automated Assistance

• Respond to user inquiries through AI chat assistants

• Provide product information, comparisons, installation guidance, and checkout assistance

• Monitor AI interactions for quality, security, and service improvement

Important: AI responses are informational only and do not constitute professional, legal, or security advice.

D. Security and Fraud Prevention

• Protect accounts and transactions

• Detect and prevent fraudulent or malicious activity

E. Legal and Compliance

• Comply with applicable laws and regulations

• Respond to lawful requests from authorities

• Enforce our terms and protect our rights

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4. AI Services & Third-Party Processing

Zevlix offers AI-powered chat assistants powered by trusted third-party technology providers, including API-based services.

• AI interaction data may be processed temporarily to generate responses

• We do not sell AI interaction data

• We do not use AI to make automated decisions with legal or significant effects

• Users should not submit sensitive personal data through AI features

Third-party providers are contractually required to process data securely and in accordance with applicable privacy laws.

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5. How We Disclose Personal Information

We may share personal information:

• With Shopify, payment processors, hosting providers, analytics providers, fulfillment partners, and customer support tools

• With marketing and advertising partners (subject to opt-out rights)

• With affiliates or corporate partners

• In connection with mergers, acquisitions, or asset sales

• To comply with legal obligations or protect rights and safety

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6. Relationship With Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve ecommerce services.

Shopify may use data collected from your interaction with our store and other merchants to provide enhanced services. Shopify acts as an independent data controller for such processing.

Learn more:

• Shopify Privacy Policy: https://privacy.shopify.com/en

• Shopify Privacy Portal: https://privacy.shopify.com

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7. Third-Party Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing information.

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8. Children’s Privacy

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information, please contact us to request deletion.

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9. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

• Provide the Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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10. Your Privacy Rights

Depending on your location, you may have rights to:

• Access or know your personal information

• Request deletion or correction

• Data portability

• Opt out of sale or sharing for targeted advertising

• Manage marketing communications

You may exercise your rights by contacting us at info@zevlix.com. We may verify your identity before responding.

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11. International Data Transfers

Your information may be transferred and processed outside your country. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Zevlix Inc.
📍 115 West 30th Street, RM 301
New York, NY 10001, USA
📧 info@zevlix.com