🎥 Try Our AI WiFi Camera FREE → Create, Share & Earn Rewards

Join the Zevlix Free Trial → Keep Your Camera Free + Get Rewards 🎁

🚚 Free Shipping $35+ | 🏆 Premium Quality | 🔒 Secure Checkout | 🛡️ 1-Year Warranty

Warranty & Protection

Zevlix Protection Plans

Protect Your Zevlix Device the Smart Way

Simple, one-time protection plans that cover defects, failures, and accidents—without subscriptions or hidden fees.

  • ✅ Up to 6 years of coverage
  • ✅ Options for accidental damage
  • ✅ Fast replacements on approved claims
Compare Protection Plans

Or view all plans in the Protection Plans Collection
Zevlix Camera

Why add a protection plan?

Smart cameras work day and night. A protection plan keeps you covered when something goes wrong—whether it’s a defect, failure, or accident.

Lower lifetime cost

A single out-of-warranty replacement can cost more than an entire protection plan.

Less downtime

Priority claims mean your security camera is repaired or replaced faster.

Accident-ready (select plans)

Our 3-Year and 6-Year plans include coverage for drops, spills, and pet damage.

Choose Your Protection Plan

1-Year Standard Warranty

FREE · Included

Best for: Every Zevlix customer

  • Covers manufacturing defects & internal hardware failures
  • Firmware / software issues
  • WiFi & app connectivity problems (not user-caused)

2-Year Extended Warranty

$9.99 · One-time

Best for: Users who want longer basic protection

  • Extends defect coverage to 2 full years
  • Hardware & component failures
  • Priority support for covered issues

3-Year Total Protection

$14.99 · One-time

Best for: Families, pet owners, busy households

  • 3 years of defect coverage
  • Accidental damage: drops, spills, pets
  • Faster replacement handling

6-Year VIP Protection

$29.99 · One-time

Best for: Long-term users, small businesses

  • Long-term coverage up to 6 years
  • Full accidental damage protection
  • VIP priority handling & upgrade-friendly terms

Each plan applies to one Zevlix device. If you buy multiple cameras, add a plan for each device you want covered.

Compare coverage levels

Plan Length One-time price Defects & hardware Firmware / AI issues Accidental damage Priority / VIP service
1-Year Standard 1 yr FREE ✔ Included ✔ Included — Not included — Standard
2-Year Extended 2 yrs $9.99 ✔ Extended to 2 years ✔ Included — Not included Priority support
3-Year Total Protection 3 yrs $14.99 ✔ Extended to 3 years ✔ Included ✔ Drops, spills, pet damage Fast replacement
6-Year VIP Protection 6 yrs $29.99 ✔ Long-term premium coverage ✔ Included ✔ Full accidental coverage VIP priority

Pricing based on an average Zevlix device value of around $80. Final pricing may vary by model.

What's included in each plan?

1-Year Standard Warranty (FREE)

Covers:

  • Internal hardware failures (lens, motor, sensors)
  • Factory defects
  • Firmware / software issues that stop the device working
  • WiFi / app connection failures not caused by network changes

Does not cover:

  • Accidental damage (drops, spills, pet damage)
  • Loss, theft, fire, flood, or natural disasters
  • Unauthorized repairs, unofficial firmware

2-Year Extended Warranty

Covers:

  • Everything in the 1-Year Plan
  • Extended internal defect coverage for a second year
  • Faster support response for hardware issues

Does not cover:

  • Accidental damage
  • Loss, theft, or environmental damage

3-Year Total Protection

Covers:

  • All 2-Year plan coverage
  • Accidental drops, spills, and pet-related damage
  • Fast-track replacements on approved claims

Does not cover:

  • Loss, theft, fire, flood
  • Unauthorized repair, unofficial firmware

6-Year VIP Protection

Covers:

  • All 3-Year Total Protection benefits
  • Extended coverage up to 6 years
  • Full accidental damage protection
  • VIP-level priority replacement & flexible upgrades

Does not cover:

  • Loss, theft, disaster-related damage
  • Unauthorized modification

How claims work

  1. Buy your device and plan
    Purchase a Zevlix camera and select your protection plan at checkout or shortly after.
  2. Keep your order info
    Your order email or receipt is all we need to locate your coverage.
  3. If there’s a problem, contact support
    We’ll help you quickly troubleshoot and confirm whether the issue is covered.
  4. File a claim
    If it’s a covered issue, we approve your claim and arrange repair or replacement according to your plan.
  5. Repair or replacement
    Higher-tier plans may receive faster replacement or advance shipping, where available.

Frequently Asked Questions

When does my coverage start and end?

From the delivery date of your Zevlix device, for the term of the plan you choose.

Do I need to register to be covered?

No registration is required for basic coverage. Registration is optional but can speed up claims.

Does one plan cover all devices in my order?

No. Each plan applies to one Zevlix device. If you buy multiple devices, add a plan for each one you want covered.

I bought Zevlix on Amazon. Can I still buy a plan?

Yes, as long as it was sold by Zevlix or an authorized partner and you can provide a valid receipt or order ID.

Are shipping costs covered?

Shipping rules can vary by region and plan. In most cases, customers cover inbound shipping, and Zevlix covers outbound shipping on approved replacements.

Ready to protect your Zevlix device?

Add a protection plan to your camera today and avoid surprise costs later.

Browse Protection Plans

Shop Cameras

Legal Summary

Coverage applies only to the original Zevlix device and original purchaser, and is not transferable. Protection plans do not cover loss, theft, abuse, unauthorized repair, unofficial firmware, or damage from fire, flood, or other natural events. Zevlix may repair or replace eligible devices at its discretion using new or refurbished units. This page is a summary only. For full terms and conditions, please see Warranty Terms & Conditions.

  • 🚚 Free Shipping on Orders $35+
  • 🏆 Premium Quality Guarantee
  • 🔒 Secure Checkout
  • 🛡️ 1-Year Limited Warranty
Sign up for our newsletter

Sign up for our newsletter

Get 10% off your first order

Back to top